Software for businesses that run on WhatsApp.
Three packages. Start with the one that fixes today's problem.
Chat on WhatsAppWhere to start
The ladder
Ember, then Loom. Ember brings customers in and turns them into orders. When the orders and messages pile up, Loom Desk answers them for you. Enterprise is a separate lane for bespoke systems.
Get found, get the order
A site that takes orders and bookings.
zeeskitchen.co.za
Open now · until 20:00
Zee's Kitchen
Bunny chows & plates · Berea, Durban
Quarter mutton bunny
Ready in 20 min
R95+Chicken curry plate
Rice, sambals
R851Beans bunny (half)
Vegetarian
R70+
Customers find you on Google and tap to order on WhatsApp.
Starting out? Register a company
Learn more about Ember →zeeskitchen.co.za
Open now · until 20:00
Zee's Kitchen
Bunny chows & plates · Berea, Durban
Quarter mutton bunny
Ready in 20 min
R95+Chicken curry plate
Rice, sambals
R851Beans bunny (half)
Vegetarian
R70+
Run the day
Loom Desk runs the day — WhatsApp, jobs, and follow-ups on one screen.
Core product: Loom Desk — Ops dashboard — jobs, conversations, and channels in one place.
CRM
Every customer and job, from booked to done.
Voice assistant
Calls answered and bookings confirmed when you can’t pick up.
Omnichannel inbox
One place for WhatsApp, IG, email, web chat.
Loom Desk · Today
Morning, Sipho.
Tue 20 Oct
14
new leads
9
booked
2
need you
- Fri 14:00 · Hatfield officeBooked
- Thu 08:00 · Menlyn restaurantConfirmed
- Quote · Brooklyn flatsDay 2
- Missed call · 012 ··· 9081Needs you
WhatsApp 9 · Calls 3 · Site 2
Built for you
Bespoke systems by consultation — mini-ERP and builds nobody sells off the shelf.
Priced by consultation
Compare
| Ember | Loom | Enterprise | |
|---|---|---|---|
| Best for | Getting found and taking orders | Answering and booking at volume | Systems nobody sells |
| Start here if | You have no website | WhatsApp is overwhelming you | You need it built from scratch |
| Shop or landing page | Yes | No | Bespoke |
| Orders and bookings | Tap to WhatsApp | Automated | Bespoke |
| Loom Desk | No | Yes — core | Bespoke |
| CRM · voice · omnichannel | No | Add-on | Bespoke |
| Mini-ERP / bespoke | No | No | Yes |
| Price | From R999 | From R2,999 setup · monthly TBC | Priced by consultation |
Working figures · needs grounding in reality